Nashville Social Security Office – 120 Athens Way

5 Reviews
Address: 120 Athens Way, Nashville, TN 37228
Hours: Open Now: 09:00 am - 04:00 pm

Frequently Asked Questions

Office Details

The Nashville Social Security office is located at 120 Athens Way. The Nashville office offers information, support and services handled by the Social Security Administration. The following page contains information for this location like the office phone number, hours of operation and driving directions. If you have inquiries or comments about your retirement Social Security benefits, or you need to schedule an appointment, contact the Nashville Social Security office.

Directions to the Nashville Social Security Office – 120 Athens Way Office

From I-65/i-40 Take Rosa Parks Blvd Exit 85. Follow Rosa Parks Blvd North Approximately 1 Mile. Turn Right Onto Athens Way. Office Is The Last Building On The Right.

5 Reviews of the Nashville Social Security Office – 120 Athens Way Office
Overall rating

Jacqueshia Shelton

The people there are just great thanks for the help

Carol Walker

Love automated system, quick and easily used. Saves time for Everyone. Customer Service staff are courteous and knowledgeable about many different matters and always friendly and ready to help. Customer Service makes sure they are talking and helping the correct individual that calls by taking security steps to ensure this. Love the automated system and people that work at the Athens office. Thank you so very much. Carol.

Beth Derrick

I called in to ask how to get into My Account so that i can print my social security statement. I retired in 2017 and forgot to change my email address before i retired. I gave identification information on the phone and then was told it would be up to an hour wait to get help. I guess i will have to go into the office to get help. I understand almost all federal agencies are terribly understaffed but it is still frustrating.

Willetta L Frazier

I think it takes way to long to speak with a representative,they need to bring back the time when you could leave a Call back number... And why is their Fax info not listed??? Another form to be inconvenienanced.

Tammi

OMG! First of all, the woman who answered my call did not say her name. I'm guessing it's because she didn't want anyone to be able to report her. I'm trying to help my 75 year old mom, who is in a nursing home. The woman I spoke to was rude and inpatient. She talked over me and was not listening and acted as though I needed to just shut up and listen to her. I understood what she was telling me, but the way she spoke to me was unprofessional. She softened some towards the end but the damage was done. It is not easy being a caretaker to an aging parent. I understand that there are criminals trying to steal identities and so forth, but please don't assume that everyone who calls you is a criminal.

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