Fayetteville Social Security Office 28301

Last Updated: June 20, 2022

This page covers all relevant information about the Fayetteville Social Security Office at 145 Rowan St, Fayetteville, North Carolina 28301. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Fayetteville Social Security Office using the phone number listed below. The SSA representatives at the Fayetteville office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

This site is not affiliated with the Social Security Administration or any other government agency.

Office & Contact Information

4 Reviews


145 Rowan St,
Fayetteville, NC 28301
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Phone Number:

(866) 964-6485

Fax Number:

(833) 950-2836
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Fayetteville SSA Office

The Office Is Located At 145 Rowan Street Which Is Across The Street Directly In Front Of Liberty Gas Station. The SSA Can Handle Your Needs Online Or By Phone, But If You Need To Visit The Office, The Best Time To Do So Is Tuesday Or Friday. There Are No Contact Stations In The Service Area.

Fayetteville Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Fayetteville, North Carolina, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Fayetteville office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for Social Security Disability benefits (SSDI)
  • Apply for Supplemental Security Income benefits(SSI)
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Top Tips For Visiting The Fayetteville Office

1. Make An Appointment

To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.

Be aware, the Fayetteville office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.

2. Bring Necessary Documentation

When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.

You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.

3. Write Down a List of Questions

This will make sure that you get all of your questions answered during your appointment and will save you time.

4. Be Prompt or Early

Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Fayetteville office.

5. Be Polite and Patient

Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.

Frequently Asked Questions

  • Can I schedule an appointment with the Fayetteville Social Security office?

  • How do I speak to a live person at Social Security?

  • How do I apply for Social Security benefits?

  • How can I replace a lost or stolen Social Security card in Fayetteville?

  • How do I protect myself from Social Security scams?

  • How long does it take to get a new Social Security card in Fayetteville?

  • Can I apply for Medicare benefits at this Fayetteville office?

  • How do I change my name on my Social Security card in Fayetteville?

  • Are Social Security cards free?

  • How do I find out about my Social Security benefits?

  • How do I know if Social Security is calling me?

  • How does the coronavirus (COVID-19) impact Social Security?

  • What documents do I need to apply for Social Security?

  • What is the best way to contact Social Security?

  • How do I create a my Social Security account?

  • Can I apply for SSI at the Fayetteville office?

  • What is the full retirement age for Social Security?

4 Reviews of the Fayetteville Social Security Office 28301 Office

Overall rating


5 years ago

Reading through the past reviews, I’m really surprised how my experience was a whole lot different. Before I got to the SS Office, I already assumed I was going to be there for hours. I got there 15 minutes before it opened, and there was a long line forming outside already. Right at 0858, the security team came out and briefed us about the inspection that we’re going through once we enter the building. The inspection didn’t take long at all. Once in the building, we were instructed to sign in at the kiosk and it will print out a receipt that had a number on it. The clerks would announce the next number once they’re ready, and they also had a TV set up where you can see what number got called and into what window. I was there no longer than 30 minutes. The clerk that I had worked efficiently and she knew what she was doing. And as for parking, I also thought the lot was pretty small— but turns out, they have an extended one right behind the building that has more space. I get the trick is, just get there early and have everything they need from you to assist you.

Terrie Jordan

4 years ago

I took my brother to the Fayetteville office today. Ms. Wright helped navigate us through the disability application. She was so kind, respectful and patient as my brother gave her lots of medical information. We had a wonderful experience! I dreaded going because I've heard horror stories about beginning the disability process. Ms. Wright made it as painless as possible. Kudos to her!


4 years ago

I have notified this office 2 times about my address change. 3 months later it is still not done.

cecil cavenaugh sr.

4 years ago

it has been since august since my son got his check, a mix up in direct deposit, its almost November and they still don't have it straight..would appreciate any help to get it straightened out.

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