Wilmington Social Security Office – 1528 S 16th St, NC 28401

This page covers all relevant information about the Wilmington Social Security Office at 1528 S 16th St, Wilmington, NC, 28401. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Wilmington Social Security Office using the phone number listed below. The SSA representatives at the Wilmington office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

Your local Social Security office is closed for in-person service until further notice. You are still able to access critical services via phone, fax and online.

Office & Contact Information

4 Reviews
Address: 1528 S 16th St, Wilmington, NC 28401 Get Directions
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 12:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Wilmington Social Security Office – 1528 S 16th St Office

Located Across From Dept Social Services On 16th St. No Contact Station. 16th Street Is One-way Street; Therefore There Is Only One Major Street To Get To The Office. On The Same Street Going Toward New Hanover Regional Hospital.

Wilmington Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Wilmington, North Carolina, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Wilmington office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for disability benefits
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Frequently Asked Questions

4 Reviews of the Wilmington Social Security Office – 1528 S 16th St Office
Overall rating

Charlotte Finn
3 years ago

Had to hold a while on phone but, Sheymirra was very courteous and polite and Answered my question promptly...

P Jenks
2 years ago

I called Office on a Thursday around 11:30. Wait was only 5 minutes. The gentleman I spoke with was very professional and helpful, answered all my questions and resolved the issue efficiently.

Mary Blanton
2 years ago

I am just wondering if I will get my disability check back this year or not

2 years ago

I was there early this morning before they opened. Line of about a dozen people all waiting to go in. Security that opened the door and explain policies and what you could and couldn't take care of on a Friday. He was also answering questions from others and explaining what to do. I only had to wait a few minutes before my number was called. Steve was the associate who helped me and he could not have been more helpful or courteous. I was feeling bad because I had made a mistake but he told me not to feel bad I didn't know. Not sure how my situation will work out but the experience here was great and made me feel better. Thank you Steve.

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