Richmond Social Security Office 23220
Last Updated: June 20, 2022
This page covers all relevant information about the Richmond Social Security Office at 1834 W Cary St, Richmond, Virginia 23220. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.
For specific information about your Social Security benefits or to schedule an appointment, call the Richmond Social Security Office using the phone number listed below. The SSA representatives at the Richmond office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.
Monday | 09:00 am - 04:00 pm |
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Tuesday | 09:00 am - 04:00 pm |
Wednesday | 09:00 am - 04:00 pm |
Thursday | 09:00 am - 04:00 pm |
Friday | 09:00 am - 04:00 pm |
Saturday | Closed Today |
Sunday | Closed Today |
As of April 7, 2022, SSA has reopened all local offices for in-person services. The agency recommends people who need help try online first, then phone, before making an in-person visit.
Office & Contact Information
3 ReviewsAddress:
Richmond, VA 23220 Get Directions
Monday: | 9:00 am - 4:00 pm |
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Tuesday: | 9:00 am - 4:00 pm |
Wednesday: | 9:00 am - 4:00 pm |
Thursday: | 9:00 am - 4:00 pm |
Friday: | 9:00 am - 4:00 pm |
Saturday: | Closed Today |
Sunday: | Closed Today |

Directions to the Richmond SSA Office
One Block From Meadow Street At Intersection Of Cary St And Granby St
Helpful Information & Resources
Retirement
Disability
Richmond Social Security Office Services
Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Richmond, Virginia, but you can contact the office if you need more specific guidance.
- Get a new or replacement Social Security card
- Make changes to your Social Security card
- Review your latest Social Security statement
- Review your earnings history
- Apply for retirement benefits
- Estimate your retirement benefits
- Receive a copy of your proof of benefits
- Apply for SSDI or SSI benefits
- Apply for Social Security survivor or spousal benefits
- Apply for Medicare
- Get a replacement Medicare card
- Get direct deposit for your Social Security benefits
Online Services
Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Richmond office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.
- View your latest Social Security Statement
- Review your earnings history
- Estimate your retirement benefits
- Check the status of your application
- Apply for retirement benefits
- Apply for Social Security Disability benefits (SSDI)
- Apply for Supplemental Security Income benefits(SSI)
- Apply for Medicare benefits
- Request an appeal for a decision
- Change your address
- Set up or change your direct deposit account
- Print proof of benefits
- Print your 1099
- Request a replacement Social Security Card
- Request a replacement Medicare Card
For other online services offered by Social Security, you can visit this page to get started.
Top Tips For Visiting The Richmond Office
1. Make An Appointment
To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.
Be aware, the Richmond office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.
2. Bring Necessary Documentation
When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.
You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.
3. Write Down a List of Questions
This will make sure that you get all of your questions answered during your appointment and will save you time.
4. Be Prompt or Early
Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Richmond office.
5. Be Polite and Patient
Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.
Frequently Asked Questions
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Can I schedule an appointment with the Richmond Social Security office?
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How do I speak to a live person at Social Security?
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How do I apply for Social Security benefits?
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How can I replace a lost or stolen Social Security card in Richmond?
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How do I protect myself from Social Security scams?
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How long does it take to get a new Social Security card in Richmond?
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Can I apply for Medicare benefits at this Richmond office?
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How do I change my name on my Social Security card in Richmond?
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Are Social Security cards free?
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How do I find out about my Social Security benefits?
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How do I know if Social Security is calling me?
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How does the coronavirus (COVID-19) impact Social Security?
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What documents do I need to apply for Social Security?
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What is the best way to contact Social Security?
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How do I create a my Social Security account?
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Can I apply for SSI at the Richmond office?
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What is the full retirement age for Social Security?
Other Nearby Offices
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Midlothian Social Security Office 23236
600 Southlake Blvd,
Midlothian, VA 23236 -
Sandston Social Security Office 23150
245 E Williamsburg Rd,
Sandston, VA 23150 -
Petersburg Social Security Office 23805
100 Poplar Dr,
Petersburg, VA 23805
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This website is not afiliated with the Social Security Administration or any other government office.
More Helpful Links
- Social Security Name Change in Virginia
- Replace Social Security Cards in Virginia
- Social Security Numbers in Virginia
- Disability Lawyers in Virginia
More Local Agencies in Your Area
Listed below are other agencies in your area that may provide services related to your welfare, housing, meal assistance and other support.
Agency Name | PHONE NUMBER |
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AGENCY ON AGING RICHMOND COUNTY DSS 804 333 4088 | 1-800-552-3402 |
CAPITAL AGENCY ON AGIN RICHMOND CITY HEALTH DEPT 804 646 8800 | 1-804-648-8381 |
MEDICARE A B DEPT OF MENTAL HEALTH 804 819-4114 | 1-800-633-4227 |
ESSEX CO DSS CENTRAL VIRGINIA LEGAL AID 804-648-1012 | 1-804-443-3561 |
HANOVER COUNTY DSS EMERGENCY SHELTER 804 788 0884 | 1-804-752-4100 |
HENRICO COUNTY DSS DAILY PLANET - SHELTER 804 783 0678 | 1-804-501-4001 |
KING & QUEEN CNTY DSS | 1-804-785-5977 |
KING WILLIAM CNTY DSS | 1-804-769-3011 |
LANCASTER COUNTY DSS CRISIS HOTLINE 804 819 4100 | 1-804-462-5141 |
MIDDLESEX COUNTY DSS VA DIVISION OF VITAL RECOR 804 225 5000 | 1-804-758-2348 |
NORTHUMBERLAND CO DSS | 1-804-580-3477 |
RICHMOND CITY DSS SUICIDE PREVENTION 804 819 4100 | 1-804-646-7212 |
BPAO GRANTS - DIB WORK | |
VA ASSOC OF COMM REHAB HANOVER/HENRICO COUNTY AND RICHMOND CTY | 1-804-328-0833 |
ACCESS INDEPENDENCE ESSEX/KING&QUEEN/KING WM/LANCASTER/ | 1-540-662-4452 |
3 Reviews of the Richmond Social Security Office 23220 Office
Overall ratingErika Lathan
4 years agoHello I had wanted to know how long does it take to receive your first payment when u get approve for ssi. Do u have to wait the whole 60 days or it can be sooner than that.
Gary Olson
3 years agoI would like to make an appointment at your location. When can I have such an appointment?
Francine Jackson-Thomas
10 months agoI just want to say Mrs. Pickens was wonderful, it was like speaking with a friend. I could not have been in better hands, I dropped off paperwork to the Cary St office RVA as instructed and the guard at the door was very helpful, only thing I am not sure I wrote my SS# on the paperwork, and if I go back leave in in drop box it will be confusing but I left my phone number will that be enough as they can call I will give it over the phone.
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