Annapolis Social Security Office – 185 Harry S Truman Pkwy

2 Reviews
Address: 185 Harry S Truman Pkwy, Annapolis, MD 21401
Hours: Open Now: 09:00 am - 04:00 pm

Frequently Asked Questions

Office Details

The Annapolis Social Security office is located in Annapolis 21401. The following page contains information for this location like the office phone number, hours of operation and driving directions. If you have any interests or comments about your Medicare benefits or are interested in arranging an appointment, call the following Annapolis Social Security office.

Directions to the Annapolis Social Security Office – 185 Harry S Truman Pkwy Office

Office Is Located North Of The Annapolis Technology Park

2 Reviews of the Annapolis Social Security Office – 185 Harry S Truman Pkwy Office
Overall rating

Wilhelminia Brown

The Social Security Office at 180 Adm Cochrane Dr Suite 210 Annapolis, MD is located in an easy access location. The office size is quant which means capacity is met quickly. The intake process is redundant and does not yield quality customer service. The sign-in sheet has been replaced with a Kiosk. No surprise there because several organizations have resorted to using this type of self service tool. Once signed in using the Kiosk, a short wait period followed by a consultation with a representative that is followed by another wait period. The purpose for the consultation is to repeat the information selected at the Kiosk. Your next visit to the window yield another series of redundant questions which normally ends with wait for a letter in the mail. The entire process takes half of your day only to leave feeling unsatisfied. Going forward the SS Adm could streamline some of the walk-in process and devise Customer Service Professional Development for their staff.

John Woodbury

I want to express my appreciation for the help provided by one of the staffers, Mr Hall. He was friendly and helpful. Kudos.

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