Council Bluffs Social Security Office – 20 Arena Way, IA 51501

This page covers all relevant information about the Council Bluffs Social Security Office at 20 Arena Way, Council Bluffs, IA, 51501. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Council Bluffs Social Security Office using the phone number listed below. The SSA representatives at the Council Bluffs office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

Your local Social Security office is closed for in-person service until further notice. You are still able to access critical services via phone, fax and online.

Office & Contact Information

2 Reviews
Address: 20 Arena Way, Council Bluffs, IA 51501 Get Directions
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 12:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Council Bluffs Social Security Office – 20 Arena Way Office

Take I-80 To The 24th St Exit. Go North On 24th St To Mid America Drive. Go West On Mid America Drive To Arena Way. We Are Located Just North Of The Bass Pro Shop.

Council Bluffs Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Council Bluffs, Iowa, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Council Bluffs office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for disability benefits
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Frequently Asked Questions

2 Reviews of the Council Bluffs Social Security Office – 20 Arena Way Office
Overall rating

Melanie Bruck
3 years ago

why? why does it take over an hour to reach SS? and then when you do reach someone, you are told you have called the wrong department? why? SO FRUSTRATED!

Becky Meyers
3 years ago

Gaurd isn't very friendly but is professional staff at windows have always been very nice and very helpful place is clean inside some days in and out other days longer waiting hard to get ahold of anyone over phone because always very long time on hold usually over an hour sometimes to be told I needed to call different number

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