Grand Rapids Social Security Office – 3045 Knapp St NE

3 Reviews
Address: 3045 Knapp St NE, Grand Rapids, MI 49525
Hours: Open Now: 09:00 am - 04:00 pm

Frequently Asked Questions

Office Details

The Grand Rapids Social Security office is located at Grand Rapids 49525. The Michigan SSA contains several federally run plans like retirement, SSI, Medicare and disability benefits. The following page contains useful contact information for this location such as the Social Security office phone number, hours of operation, and driving directions. If you have any issues or requests concerning your retirement Social Security benefits or interested in making an appointment, call the following Grand Rapids Social Security office.

Directions to the Grand Rapids Social Security Office – 3045 Knapp St NE Office

The Grand Rapids Social Security Office Is Located On Knapp Street Within The Celebration Village Retail Area. The Office Is Situated North Of The Meijer Shopping Area Along Knapp Street Just West Of The Beltline (m37) Intersection. The Office Is A One-story, Stand Alone Building Easily Accessible Via Bus Route 15 On The Rapid. Ample Parking Is Available.

3 Reviews of the Grand Rapids Social Security Office – 3045 Knapp St NE Office
Overall rating

Barbara Klein

I am retiring in July. I have a 401K that I am going to take out and not roll over. does this count against me for my monthly earnings? I also will receive vacation pay does that count as money earned for the month?

Sandra L. Simmons

I need to make an address change and the websites are not allowing me to do it. I am not able to do it by phone and I am not able to get to the office. Sandra L. Simmons


I applied for retirement in October 2019 and was informed that I could not get a phone or office appointment until January 9, 2020. I continued to attempt to use the online services to apply but was given security questions that did not relate to my credit report. I continued to have the same thing happen then I would have to phone the office to have my account password revised. This occurred more than 15 to 20 times over the course of 3 months. Finally, on December 12, 2019, I received a letter in the mail stating if I did not contact the SS office within 10 days my account would be closed and I would have to start the process all over again. I immediately phone the SS office in my area and informed them of this situation and was told to come into the office that day since there were not a lot of people there that day. I went and was informed that I would get receiving my benefits in January of 2020 every 4th Wednesday of the month. An award letter was sent to my SS portal and I foolishly took this information to my leasing office informing them that I would be able to pay my rent by the 22 of January. However, when I called back to request more information on the payment process and was told that I would not receive any funds until February 2020. This has been an extremely stressful situation and it is so unfortunate that I was not told who my claim specialist would be until January 13, 2020. I have been under so much stress trying to get this matter resolved.

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