Grand Rapids Social Security Office 49525

Last Updated: June 20, 2022

This page covers all relevant information about the Grand Rapids Social Security Office at 3045 Knapp St NE, Grand Rapids, Michigan 49525. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Grand Rapids Social Security Office using the phone number listed below. The SSA representatives at the Grand Rapids office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

This site is not affiliated with the Social Security Administration or any other government agency.

Office & Contact Information

3 Reviews


3045 Knapp St NE,
Grand Rapids, MI 49525
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Phone Number:

(877) 319-5710

Fax Number:

(833) 902-2660
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Grand Rapids SSA Office

The Grand Rapids Social Security Office Is Located On Knapp Street Within The Celebration Village Retail Area. The Office Is Situated North Of The Meijer Shopping Area Along Knapp Street Just West Of The Beltline (m37) Intersection. The Office Is A One-story, Stand Alone Building Easily Accessible Via Bus Route 15 On The Rapid. Ample Parking Is Available.

Grand Rapids Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Grand Rapids, Michigan, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Grand Rapids office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for Social Security Disability benefits (SSDI)
  • Apply for Supplemental Security Income benefits(SSI)
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Top Tips For Visiting The Grand Rapids Office

1. Make An Appointment

To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.

Be aware, the Grand Rapids office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.

2. Bring Necessary Documentation

When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.

You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.

3. Write Down a List of Questions

This will make sure that you get all of your questions answered during your appointment and will save you time.

4. Be Prompt or Early

Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Grand Rapids office.

5. Be Polite and Patient

Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.

Frequently Asked Questions

  • Can I schedule an appointment with the Grand Rapids Social Security office?

  • How do I speak to a live person at Social Security?

  • How do I apply for Social Security benefits?

  • How can I replace a lost or stolen Social Security card in Grand Rapids?

  • How do I protect myself from Social Security scams?

  • How long does it take to get a new Social Security card in Grand Rapids?

  • Can I apply for Medicare benefits at this Grand Rapids office?

  • How do I change my name on my Social Security card in Grand Rapids?

  • Are Social Security cards free?

  • How do I find out about my Social Security benefits?

  • How do I know if Social Security is calling me?

  • How does the coronavirus (COVID-19) impact Social Security?

  • What documents do I need to apply for Social Security?

  • What is the best way to contact Social Security?

  • How do I create a my Social Security account?

  • Can I apply for SSI at the Grand Rapids office?

  • What is the full retirement age for Social Security?

3 Reviews of the Grand Rapids Social Security Office 49525 Office

Overall rating

Barbara Klein

4 years ago

I am retiring in July. I have a 401K that I am going to take out and not roll over. does this count against me for my monthly earnings? I also will receive vacation pay does that count as money earned for the month?

Sandra L. Simmons

4 years ago

I need to make an address change and the websites are not allowing me to do it. I am not able to do it by phone and I am not able to get to the office. Sandra L. Simmons


3 years ago

I applied for retirement in October 2019 and was informed that I could not get a phone or office appointment until January 9, 2020. I continued to attempt to use the online services to apply but was given security questions that did not relate to my credit report. I continued to have the same thing happen then I would have to phone the office to have my account password revised. This occurred more than 15 to 20 times over the course of 3 months. Finally, on December 12, 2019, I received a letter in the mail stating if I did not contact the SS office within 10 days my account would be closed and I would have to start the process all over again. I immediately phone the SS office in my area and informed them of this situation and was told to come into the office that day since there were not a lot of people there that day. I went and was informed that I would get receiving my benefits in January of 2020 every 4th Wednesday of the month. An award letter was sent to my SS portal and I foolishly took this information to my leasing office informing them that I would be able to pay my rent by the 22 of January. However, when I called back to request more information on the payment process and was told that I would not receive any funds until February 2020. This has been an extremely stressful situation and it is so unfortunate that I was not told who my claim specialist would be until January 13, 2020. I have been under so much stress trying to get this matter resolved.

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