Sterling Social Security Office 61081
Last Updated: June 20, 2022
This page covers all relevant information about the Sterling Social Security Office at 3512 E Lincolnway, Sterling, Illinois 61081. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.
For specific information about your Social Security benefits or to schedule an appointment, call the Sterling Social Security Office using the phone number listed below. The SSA representatives at the Sterling office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.
Monday | 09:00 am - 04:00 pm |
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Tuesday | 09:00 am - 04:00 pm |
Wednesday | 09:00 am - 04:00 pm |
Thursday | 09:00 am - 04:00 pm |
Friday | 09:00 am - 04:00 pm |
Saturday | Closed Today |
Sunday | Closed Today |
As of April 7, 2022, SSA has reopened all local offices for in-person services. The agency recommends people who need help try online first, then phone, before making an in-person visit.
Office & Contact Information
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Sterling, IL 61081 Get Directions
Monday: | 9:00 am - 4:00 pm |
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Tuesday: | 9:00 am - 4:00 pm |
Wednesday: | 9:00 am - 4:00 pm |
Thursday: | 9:00 am - 4:00 pm |
Friday: | 9:00 am - 4:00 pm |
Saturday: | Closed Today |
Sunday: | Closed Today |

Directions to the Sterling SSA Office
The Office is Located On Highway 2 (which Is Also Known As Lincolnway), At The 35th Ave Street Light And Across The Street From Aldi Foods. The Office is On T He East Edge Of Sterling, Il
Helpful Information & Resources
Retirement
Disability
Sterling Social Security Office Services
Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Sterling, Illinois, but you can contact the office if you need more specific guidance.
- Get a new or replacement Social Security card
- Make changes to your Social Security card
- Review your latest Social Security statement
- Review your earnings history
- Apply for retirement benefits
- Estimate your retirement benefits
- Receive a copy of your proof of benefits
- Apply for SSDI or SSI benefits
- Apply for Social Security survivor or spousal benefits
- Apply for Medicare
- Get a replacement Medicare card
- Get direct deposit for your Social Security benefits
Online Services
Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Sterling office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.
- View your latest Social Security Statement
- Review your earnings history
- Estimate your retirement benefits
- Check the status of your application
- Apply for retirement benefits
- Apply for Social Security Disability benefits (SSDI)
- Apply for Supplemental Security Income benefits(SSI)
- Apply for Medicare benefits
- Request an appeal for a decision
- Change your address
- Set up or change your direct deposit account
- Print proof of benefits
- Print your 1099
- Request a replacement Social Security Card
- Request a replacement Medicare Card
For other online services offered by Social Security, you can visit this page to get started.
Top Tips For Visiting The Sterling Office
1. Make An Appointment
To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.
Be aware, the Sterling office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.
2. Bring Necessary Documentation
When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.
You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.
3. Write Down a List of Questions
This will make sure that you get all of your questions answered during your appointment and will save you time.
4. Be Prompt or Early
Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Sterling office.
5. Be Polite and Patient
Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.
Frequently Asked Questions
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Can I schedule an appointment with the Sterling Social Security office?
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How do I speak to a live person at Social Security?
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How do I apply for Social Security benefits?
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How can I replace a lost or stolen Social Security card in Sterling?
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How do I protect myself from Social Security scams?
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How long does it take to get a new Social Security card in Sterling?
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Can I apply for Medicare benefits at this Sterling office?
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How do I change my name on my Social Security card in Sterling?
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Are Social Security cards free?
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How do I find out about my Social Security benefits?
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How do I know if Social Security is calling me?
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How does the coronavirus (COVID-19) impact Social Security?
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What documents do I need to apply for Social Security?
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What is the best way to contact Social Security?
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How do I create a my Social Security account?
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Can I apply for SSI at the Sterling office?
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What is the full retirement age for Social Security?
Other Nearby Offices
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Freeport Social Security Office 61032
4 E Linden St,
Freeport, IL 61032
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This website is not afiliated with the Social Security Administration or any other government office.
More Helpful Links
- Social Security Name Change in Illinois
- Replace Social Security Cards in Illinois
- Social Security Numbers in Illinois
- Disability Lawyers in Illinois
More Local Agencies in Your Area
Listed below are other agencies in your area that may provide services related to your welfare, housing, meal assistance and other support.
Agency Name | PHONE NUMBER |
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COUNCIL ON AGING | 1-815-226-4901 |
JOB SERVICE-STERLING UNEMPLOYMENT BENEFITS | 1-815-625-2313 |
WHITESIDE CO. WELFARE AFDC/FOOD STAMPS/MEDICAID-STERLING, IL | 1-815-632-4045 |
LEE COUNTY WELFARE AFDC/FS/MEDICAID/LOCATED IN OREGON, IL | 1-815-732-2166 |
CARROLL COUNTY WELFARE AFDC/FOOD STAMPS/MEDICAID -STERLING IL | 1-815-632-4045 |
TRI-COUNTIES OPPORT CO ENERGY ASST/IN-HOME HELP/HOMELESS | 1-815-625-7830 |
AMERICAN BAR ASSOC-ABA CHILDREN'S SSI PROJECT NUMBER | 1-800-471-9300 |
VOCATIONAL REHAB WORK COUNSELING TRAINING, STERLING, IL | 1-815-625-8885 |
NW INDEPENDENT LIVING COUNSELS DISABLED | 1-815-625-7860 |
LUTHERAN SOCIAL SERV OUTREACH SERVICES TO ELDERLY | 1-815-626-7333 |
CATHOLIC SOCIAL SERV INFORMATION/REFERRAL | 1-815-625-6945 |
LEGAL SERVICES REFERRA NAT'L REFERRAL SERVICE FOR ATTORNEY REF | 1-800-431-2804 |
DDS FOR CLAIMANTS | 1-800-225-3607 |
CIRCUIT BREAKER | 1-800-356-6302 |
NATIONAL SUICIDE HOTLI ***NATIONAL SUICIDE HOTLINE***** | 1-800-273-8255 |
DEPT OF VETERAN AFFAIR NAT'L GRD ARMORY,716 6TH AVE,ROCK FALLS | 1-815-626-2468 |
WHITESIDE SENIOR CENTR 1207 W 9TH ST, STERLING IL | 1-815-626-7707 |
LEE CO SENIOR CENTER 100 W 2ND ST, DIXON IL | 1-815-288-6563 |
CARROLL CO SENIOR CNTR 306 N MAIN ST, MOUNT CARROLL, IL | 1-815-244-1800 |
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