Franklin Social Security Office – 3715 Towne Blvd, OH 45005

This page covers all relevant information about the Franklin Social Security Office at 3715 Towne Blvd, Franklin, OH, 45005. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Franklin Social Security Office using the phone number listed below. The SSA representatives at the Franklin office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

Your local Social Security office is closed for in-person service until further notice. You are still able to access critical services via phone, fax and online.

Office & Contact Information

2 Reviews
Address: 3715 Towne Blvd, Franklin, OH 45005 Get Directions
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 12:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Franklin Social Security Office – 3715 Towne Blvd Office

East: From I-75 Go West On Sr 122 (roosevelt) To The First Traffic Light . Turn Right (north) On Towne Blvd. Office Is Approx One Half Mile On Left.

Franklin Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Franklin, Ohio, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Franklin office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for disability benefits
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Frequently Asked Questions

2 Reviews of the Franklin Social Security Office – 3715 Towne Blvd Office
Overall rating

sandra sweeney
3 years ago

was treated with respect and given much needed information

Dianne Hall
2 years ago

If I could give less than one, I would. I have been trying to get a situation resolved since the middle of July which is hurting me financially. I’ve called multiple times and end up talking to the national office who initially gave me completely wrong information. Since I had no phone number for the local office, I sent them a letter with my Social Security number, a phone number, a text number, and an email number to which I got no response. I was finally able to get the phone number for the Franklin office and even the extension for the man who is supposed to be handling my Irma appeal. I have called him four or five times in the last two weeks, been immediately transferred to voicemail and have never received a callback. This is all after the fact that I was mistakenly told that I need an appointment in order to file an Irma and then I couldn’t get in for six weeks. When I went to my appointment after six weeks they forgot about me for two hours and when I got to the window I was told I’ve been given misinformation and nobody would talk to me that day, despite the fact that I had an appointment. I was sent away with a self-addressed envelope to the attention of the person who needed to receive my Irma. I’ll put it in the mail on August 28, 2019 and can’t even find out if it’s been received. Working for the federal government is a coveted position with great benefits. You would think they would be more selective about the competency of who they hire.

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