Des Moines Social Security Office 50309

Last Updated: June 20, 2022

This page covers all relevant information about the Des Moines Social Security Office at 455 Sw 5th St, Des Moines, Iowa 50309. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Des Moines Social Security Office using the phone number listed below. The SSA representatives at the Des Moines office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

This site is not affiliated with the Social Security Administration or any other government agency.

Office & Contact Information

8 Reviews

Address:

455 Sw 5th St, Ste F
Des Moines, IA 50309
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Phone Number:

(866) 964-7583

Fax Number:

(833) 950-3567
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Des Moines SSA Office

Office Is Located One Block West Of Principal Park, Minor League Ball Park; Or Two Blocks Southwest Of The Des Moines Science Center.

Des Moines Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Des Moines, Iowa, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Des Moines office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for Social Security Disability benefits (SSDI)
  • Apply for Supplemental Security Income benefits(SSI)
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Top Tips For Visiting The Des Moines Office

1. Make An Appointment

To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.

Be aware, the Des Moines office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.

2. Bring Necessary Documentation

When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.

You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.

3. Write Down a List of Questions

This will make sure that you get all of your questions answered during your appointment and will save you time.

4. Be Prompt or Early

Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Des Moines office.

5. Be Polite and Patient

Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.

Frequently Asked Questions

  • Can I schedule an appointment with the Des Moines Social Security office?

  • How do I speak to a live person at Social Security?

  • How do I apply for Social Security benefits?

  • How can I replace a lost or stolen Social Security card in Des Moines?

  • How do I protect myself from Social Security scams?

  • How long does it take to get a new Social Security card in Des Moines?

  • Can I apply for Medicare benefits at this Des Moines office?

  • How do I change my name on my Social Security card in Des Moines?

  • Are Social Security cards free?

  • How do I find out about my Social Security benefits?

  • How do I know if Social Security is calling me?

  • How does the coronavirus (COVID-19) impact Social Security?

  • What documents do I need to apply for Social Security?

  • What is the best way to contact Social Security?

  • How do I create a my Social Security account?

  • Can I apply for SSI at the Des Moines office?

  • What is the full retirement age for Social Security?

8 Reviews of the Des Moines Social Security Office 50309 Office

Overall rating

Linda

4 years ago

I have been trying to get disability benefits since I was 18 yrs old, now 48, actually disabled at 4 with Juvenile Rheumatoid arthritis. On my 3rd try ending in appeal and citizen's disability advocate quitting me a week before my judge hearing telling me I wouldn't make them enough money and left me to defend myself. I went to my hearing had a great judge and a great representative, Hattie Holmes from IA Lgl Aid. Was approved from judge to have my appointment with Jason in the Waterloo office. Jason, Tiffany, and Mark from the Waterloo office are excellent understanding people and deserve a good job praise for making my last 30 year journey to recieving just the approval that I was finally disabled according to federal government. They also have been helping speed up procedure due to our house badly flooded and getting our belongings stolen by squatters and thieves. I am seeing a light if a tunnel that I never thought would come so I could stop destroying joint by joint in my body. I cried when I looked to the sky and said Mom and Dad, you are tight... prayer and patients pay off. I can slow down my degeneration of my joints from pushing myself to support my 3 beautiful Kids, sometimes having 2 jobs to get Christmas in our home. Being a single parent that has disabilities, I probably would have changed nothing cuz it makes me a stronger person in my soul plus showed my kids as their mom, I am not a quitter but a survivor who was given strength by God and their love.

Judith Johnson

4 years ago

Please help me. I didn't not receive my November check after I moved and changed direct deposit Banks. The SS rep entered wrong bank numbers.

Martin Monroe

4 years ago

I need to change my address. And I also want to request a current BPQY. Please note that I was in disagreement over the last 2013 BPQY that said I over earned during 2012. I contacted the S.S.A. national office to inquire about how much I could ern, and I followed their information. In 2013 I was informed that I worked too many hours? I would appreciate a review and reassessment of my earnings at the Sacred Heart Parish. I can't access online, and local office number is not posted for the public? So my only other option is to call the national number 1213 and be on hold for 80 minutes last time!

Sylvia Townsend

4 years ago

It tends to get busy. Wait time average out between 1 and 1/2 hours. Otherwise I never had a problem with the agents there, great customer service. They answer all of my questions.

Elizabeth A Hansen

4 years ago

How much can I earn without being penalized . I am 74 years old

Susan utsler

4 years ago

My name is susan b Utsler my husband is frank d Utsler we have not received our new SS cards. Can u help me with this? Thank you susan utsler

Paiten Bauer

3 years ago

I had a terrible experience with the social security office. I've waited 6 weeks since mailing an application in only to find out that it was rejected. No one communicated that through the numerous phone calls I placed or any written communication whatsoever. How are we supposed to submit our actual driver's licenses in the mail when we need to drive? The woman that "assisted" me today was quite rude and her logic did not make any sense whatsoever. I waited an hour to speak with someone only to find out I have to return tomorrow!

David Allsup

1 year ago

How do I change my direct deposit to another bank?

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