Des Moines Social Security Office – 455 Sw 5th St, IA 50309

This page covers all relevant information about the Des Moines Social Security Office at 455 Sw 5th St, Des Moines, IA, 50309. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Des Moines Social Security Office using the phone number listed below. The SSA representatives at the Des Moines office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

Your local Social Security office is closed for in-person service until further notice. You are still able to access critical services via phone, fax and online.

Office & Contact Information

8 Reviews
Address: 455 Sw 5th St, Des Moines, IA 50309 Get Directions
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 12:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Des Moines Social Security Office – 455 Sw 5th St Office

Office Is Located One Block West Of Principal Park, Minor League Ball Park; Or Two Blocks Southwest Of The Des Moines Science Center.

Des Moines Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Des Moines, Iowa, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Des Moines office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for disability benefits
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Frequently Asked Questions

8 Reviews of the Des Moines Social Security Office – 455 Sw 5th St Office
Overall rating

Linda
3 years ago

I have been trying to get disability benefits since I was 18 yrs old, now 48, actually disabled at 4 with Juvenile Rheumatoid arthritis. On my 3rd try ending in appeal and citizen's disability advocate quitting me a week before my judge hearing telling me I wouldn't make them enough money and left me to defend myself. I went to my hearing had a great judge and a great representative, Hattie Holmes from IA Lgl Aid. Was approved from judge to have my appointment with Jason in the Waterloo office. Jason, Tiffany, and Mark from the Waterloo office are excellent understanding people and deserve a good job praise for making my last 30 year journey to recieving just the approval that I was finally disabled according to federal government. They also have been helping speed up procedure due to our house badly flooded and getting our belongings stolen by squatters and thieves. I am seeing a light if a tunnel that I never thought would come so I could stop destroying joint by joint in my body. I cried when I looked to the sky and said Mom and Dad, you are tight... prayer and patients pay off. I can slow down my degeneration of my joints from pushing myself to support my 3 beautiful Kids, sometimes having 2 jobs to get Christmas in our home. Being a single parent that has disabilities, I probably would have changed nothing cuz it makes me a stronger person in my soul plus showed my kids as their mom, I am not a quitter but a survivor who was given strength by God and their love.

Judith Johnson
3 years ago

Please help me. I didn't not receive my November check after I moved and changed direct deposit Banks. The SS rep entered wrong bank numbers.

Martin Monroe
3 years ago

I need to change my address. And I also want to request a current BPQY. Please note that I was in disagreement over the last 2013 BPQY that said I over earned during 2012. I contacted the S.S.A. national office to inquire about how much I could ern, and I followed their information. In 2013 I was informed that I worked too many hours? I would appreciate a review and reassessment of my earnings at the Sacred Heart Parish. I can't access online, and local office number is not posted for the public? So my only other option is to call the national number 1213 and be on hold for 80 minutes last time!

Sylvia Townsend
3 years ago

It tends to get busy. Wait time average out between 1 and 1/2 hours. Otherwise I never had a problem with the agents there, great customer service. They answer all of my questions.

Elizabeth A Hansen
3 years ago

How much can I earn without being penalized . I am 74 years old

Susan utsler
3 years ago

My name is susan b Utsler my husband is frank d Utsler we have not received our new SS cards. Can u help me with this? Thank you susan utsler

Paiten Bauer
2 years ago

I had a terrible experience with the social security office. I've waited 6 weeks since mailing an application in only to find out that it was rejected. No one communicated that through the numerous phone calls I placed or any written communication whatsoever. How are we supposed to submit our actual driver's licenses in the mail when we need to drive? The woman that "assisted" me today was quite rude and her logic did not make any sense whatsoever. I waited an hour to speak with someone only to find out I have to return tomorrow!

David Allsup
5 months ago

How do I change my direct deposit to another bank?

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DHS JASPER COUNTY PUBLIC ASSISTANCE / T19 AGENCY 1-641-792-1955
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LEGAL AID, POLK COUNTY LEGAL ASSISTANCE 1-515-243-1193
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IA BVS BIRTH, DEATH AND MARRIAGE RECORDS 1-515-281-4944
SHIIP SENIOR HEALTH INSURANCE INFO PROGRAM 1-800-351-4664
NADR NATIONAL ASSOC OF DISB REPS 1-800-747-6131
FIRST CALL FOR HELP TDD 515-246-6585, PRIMARY I&R SOURCE 1-515-246-6555
SUICIDE PREVENTION BROADLAWN 24 HR CRISIS LINE 1-515-282-5752
ADULT PROTECTIVE SERV IOWA # TO REPORT ELDER ADULT ABUSE 1-800-362-2178
FAMILY CRISIS LINE OR RED CROSS CRISIS 515-244-1000 1-515-288-8939