Troy Social Security Office 12180

Last Updated: June 20, 2022

This page covers all relevant information about the Troy Social Security Office at 500 Federal St, Troy, New York 12180. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Troy Social Security Office using the phone number listed below. The SSA representatives at the Troy office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

This site is not affiliated with the Social Security Administration or any other government agency.

Office & Contact Information

3 Reviews

Address:

500 Federal St, Ste 101
Troy, NY 12180
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Phone Number:

(866) 770-2662

Fax Number:

(833) 926-1868
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Troy SSA Office

Office Is On The Eastern End Of The Green Island Bridge, In The Riverfront Office Building, At The Corner Of 4th St And Federal St, 1st Floor. Enter Via Parking Lot Entrance On Federal St, Parking Is Free.

Troy Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Troy, New York, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Troy office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for Social Security Disability benefits (SSDI)
  • Apply for Supplemental Security Income benefits(SSI)
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Top Tips For Visiting The Troy Office

1. Make An Appointment

To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.

Be aware, the Troy office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.

2. Bring Necessary Documentation

When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.

You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.

3. Write Down a List of Questions

This will make sure that you get all of your questions answered during your appointment and will save you time.

4. Be Prompt or Early

Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Troy office.

5. Be Polite and Patient

Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.

Frequently Asked Questions

  • Can I schedule an appointment with the Troy Social Security office?

  • How do I speak to a live person at Social Security?

  • How do I apply for Social Security benefits?

  • How can I replace a lost or stolen Social Security card in Troy?

  • How do I protect myself from Social Security scams?

  • How long does it take to get a new Social Security card in Troy?

  • Can I apply for Medicare benefits at this Troy office?

  • How do I change my name on my Social Security card in Troy?

  • Are Social Security cards free?

  • How do I find out about my Social Security benefits?

  • How do I know if Social Security is calling me?

  • How does the coronavirus (COVID-19) impact Social Security?

  • What documents do I need to apply for Social Security?

  • What is the best way to contact Social Security?

  • How do I create a my Social Security account?

  • Can I apply for SSI at the Troy office?

  • What is the full retirement age for Social Security?

3 Reviews of the Troy Social Security Office 12180 Office

Overall rating

Jaclyn Blumenthal

2 years ago

Amazing! They got me my 1st appointment for the application in 1.5 weeks! I just got off the phone with Lesley for my application phone meeting and she was such a pleasure to talk with. Yes, the conversation takes a long time, but she was patient, kind and understanding. I started the call super depressed and spoke about how I am applying due to a suicide attempt. By the end of our 2 hour long application meeting I was smiling and felt inspired to keep going. Thank you Lesley for being you!

Robin Storm

11 months ago

I called the Troy Office and received great customer service. Ms DeMinck was very professional, thorough and knowledgeable. She was great explaining some things I didn't understand and answered all my questions. Thank you.

Paul Miller

3 years ago

I need a updated version of my award letter sent asap to the trip office please and thank for your time

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