Troy Social Security Office – 500 Federal St, NY 12180

This page covers all relevant information about the Troy Social Security Office at 500 Federal St, Troy, NY, 12180. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Troy Social Security Office using the phone number listed below. The SSA representatives at the Troy office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

Your local Social Security office is closed for in-person service until further notice. You are still able to access critical services via phone, fax and online.

Office & Contact Information

3 Reviews
Address: 500 Federal St, Troy, NY 12180 Get Directions
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 12:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Troy Social Security Office – 500 Federal St Office

Office Is On The Eastern End Of The Green Island Bridge, In The Riverfront Office Building, At The Corner Of 4th St And Federal St, 1st Floor. Enter Via Parking Lot Entrance On Federal St, Parking Is Free.

Troy Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Troy, New York, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Troy office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for disability benefits
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Frequently Asked Questions

3 Reviews of the Troy Social Security Office – 500 Federal St Office
Overall rating

Paul Miller
3 years ago

I need a updated version of my award letter sent asap to the trip office please and thank for your time

Jaclyn Blumenthal
1 year ago

Amazing! They got me my 1st appointment for the application in 1.5 weeks! I just got off the phone with Lesley for my application phone meeting and she was such a pleasure to talk with. Yes, the conversation takes a long time, but she was patient, kind and understanding. I started the call super depressed and spoke about how I am applying due to a suicide attempt. By the end of our 2 hour long application meeting I was smiling and felt inspired to keep going. Thank you Lesley for being you!

Robin Storm
5 months ago

I called the Troy Office and received great customer service. Ms DeMinck was very professional, thorough and knowledgeable. She was great explaining some things I didn't understand and answered all my questions. Thank you.

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