Alton Social Security Office – 501 Belle St

2 Reviews
Address: 501 Belle St, Alton, IL 62002
Hours: Closed Now: 09:00 am - 04:00 pm

Your local Social Security office is closed for in-person service until further notice. You are still able to access critical services via phone, fax and online. We encourage you to use the resource guides on this website to answer you questions.

Frequently Asked Questions

Office Details

The Alton Social Security office is located at 501 Belle St Room 103 Federal Bldg. The Alton office provides information, guidance and services directed by the Social Security Administration. The following page provides information for this location like the office phone number, hours of operation and driving directions. If you have interests or doubts about your retirement Social Security benefits, or you need to schedule an appointment, contact the Alton Social Security office.

Directions to the Alton Social Security Office – 501 Belle St Office

We Are Located Downtown In The Alton Federal Building At 5th & Belle We Are Five Blocks North Of The Alton Belle Casino Gambling Boat On Hwy 67 (piasa Street)

2 Reviews of the Alton Social Security Office – 501 Belle St Office
Overall rating

Bryan L Strozewski

For a month now I have been requesting a new password for the social "my account" login. Twice I've done this, and neither time did I ever receive it as state "5-10 days" I would receive it. I have a Energy Assistance appointment on 12/11 and I'm scrambling to get my current Award Letter. Since I'm locked out of "my account" and disabled just going to the local office isn't an option. I called the 800 number, waited on the line for 79 minutes only to find out that I can no longer get a temp password over the phone. Even though I provided all information. I was told to call the local Alton office. Which come to find out I cannot even wait for a representative. There is no call back feature either. So now my appointment is in less then 24 hours and I still do not have a key piece of information that they need which is "my award letter" of current benefits. I guess my only option now is to continue to call 855-285-6006 over and over again to reach someone. And then there is no guarantee that the local Alton office can even help me. I'm beyond frustrated right now. I'm disabled with a very bad back, and driving somewhere and waiting for hours to talk to someone is not an option for me. This all is very disappointing.


I got out under 30 minutes.All workers and security guard are efficient, helpful and professional.

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