Tyler Social Security Office 75703

Last Updated: June 20, 2022

This page covers all relevant information about the Tyler Social Security Office at 5509 Donnybrook Ave, Tyler, Texas 75703. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Tyler Social Security Office using the phone number listed below. The SSA representatives at the Tyler office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

This site is not affiliated with the Social Security Administration or any other government agency.

Office & Contact Information

6 Reviews


5509 Donnybrook Ave,
Tyler, TX 75703
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Phone Number:

(877) 319-5707

Fax Number:

(833) 519-3207
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Tyler SSA Office

Office Is Off S. Broadway (us 69), 1.5 Miles S. Of Loop 323, Behind Best Buy And Lowe's. From Broadway, Turn East On Reick Rd Or Donnybrook. Best Times To Visit Are Tue Or Fri Late In The Month. Wait Times Without Appointment Are Lengthy. Consider Using Online Services Or Call 1-800 - 772-1213 For Claims Appointment.

Tyler Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Tyler, Texas, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Tyler office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for Social Security Disability benefits (SSDI)
  • Apply for Supplemental Security Income benefits(SSI)
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Top Tips For Visiting The Tyler Office

1. Make An Appointment

To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.

Be aware, the Tyler office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.

2. Bring Necessary Documentation

When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.

You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.

3. Write Down a List of Questions

This will make sure that you get all of your questions answered during your appointment and will save you time.

4. Be Prompt or Early

Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Tyler office.

5. Be Polite and Patient

Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.

Frequently Asked Questions

  • Can I schedule an appointment with the Tyler Social Security office?

  • How do I speak to a live person at Social Security?

  • How do I apply for Social Security benefits?

  • How can I replace a lost or stolen Social Security card in Tyler?

  • How do I protect myself from Social Security scams?

  • How long does it take to get a new Social Security card in Tyler?

  • Can I apply for Medicare benefits at this Tyler office?

  • How do I change my name on my Social Security card in Tyler?

  • Are Social Security cards free?

  • How do I find out about my Social Security benefits?

  • How do I know if Social Security is calling me?

  • How does the coronavirus (COVID-19) impact Social Security?

  • What documents do I need to apply for Social Security?

  • What is the best way to contact Social Security?

  • How do I create a my Social Security account?

  • Can I apply for SSI at the Tyler office?

  • What is the full retirement age for Social Security?

6 Reviews of the Tyler Social Security Office 75703 Office

Overall rating

Marlene Andrade

4 years ago

How can I get SSI for my 8 month old daughter, she is using a helmet to shape up her head and also she has Sorioses when her back is curved, she can't sit up right and she is taking therapy for that, we are going to dallas every month and week, can you please help me?! my daughter name is Laila Santiago.

N. B.

4 years ago

First person I spoke to was rude and actually hung up on me. Second person was polite and took the time to explain. If the first conversation was recorded, I will write an official complaint regarding that person.

Jana B. Ferguson

4 years ago

y'all sent me some paperwork to sign and somehow I've lost it is there any way you could please send them again sorry for the inconvenience thank you

Daniel Chestnut

4 years ago

My wait wasn't terrible at all and even at the end of her day, the young woman who helped me getting the info I needed to take back (that day!) to the DMV was courteous, friendly, smiling, and professional! All in all a much happier, nicer, experience than at the dmv ;)


4 years ago

Could you please help me ? I am needing a copy of the year I was placed on disability. Do I need to make appointment to come in the Social Security office to pick the copy up or can it be mailed to me ? Thank you


5 years ago

Average wait for a hearing in the US is 630 days my hearing was set up in 120days. The wait was over an hour but considering they are extremely busy it's understandable. Staff was very nice and accommodating . My hearing went smoothly . I was informed my decision would be in the mail in 60 to 90 days and I received it in only 10 days. This office seems to be much faster than average. When going to a social security office always remember: Have everything they requested of you Be paitent it will be crowded and the wait long The staff is under a lot of pressure they are doing the best they can.

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