Roanoke Social Security Office 24011

Last Updated: June 20, 2022

This page covers all relevant information about the Roanoke Social Security Office at 612 S Jefferson St, Roanoke, Virginia 24011. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Roanoke Social Security Office using the phone number listed below. The SSA representatives at the Roanoke office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

This site is not affiliated with the Social Security Administration or any other government agency.

Office & Contact Information

3 Reviews


612 S Jefferson St, Ste 100
Roanoke, VA 24011
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Phone Number:

(866) 701-8179

Fax Number:

(833) 912-2328
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Roanoke SSA Office

612 South Jefferson St Suite 100 Roanoke Va 24011 Located Beside The Roanoke City Library At The Corner Of Jefferson St & Bullitt Ave

Roanoke Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Roanoke, Virginia, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Roanoke office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for Social Security Disability benefits (SSDI)
  • Apply for Supplemental Security Income benefits(SSI)
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Top Tips For Visiting The Roanoke Office

1. Make An Appointment

To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.

Be aware, the Roanoke office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.

2. Bring Necessary Documentation

When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.

You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.

3. Write Down a List of Questions

This will make sure that you get all of your questions answered during your appointment and will save you time.

4. Be Prompt or Early

Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Roanoke office.

5. Be Polite and Patient

Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.

Frequently Asked Questions

  • Can I schedule an appointment with the Roanoke Social Security office?

  • How do I speak to a live person at Social Security?

  • How do I apply for Social Security benefits?

  • How can I replace a lost or stolen Social Security card in Roanoke?

  • How do I protect myself from Social Security scams?

  • How long does it take to get a new Social Security card in Roanoke?

  • Can I apply for Medicare benefits at this Roanoke office?

  • How do I change my name on my Social Security card in Roanoke?

  • Are Social Security cards free?

  • How do I find out about my Social Security benefits?

  • How do I know if Social Security is calling me?

  • How does the coronavirus (COVID-19) impact Social Security?

  • What documents do I need to apply for Social Security?

  • What is the best way to contact Social Security?

  • How do I create a my Social Security account?

  • Can I apply for SSI at the Roanoke office?

  • What is the full retirement age for Social Security?

3 Reviews of the Roanoke Social Security Office 24011 Office

Overall rating

charles ray hopkins

4 years ago

dear sirs or madames, I'm writing you for a second time. I was wondering if we could do this transaction by mail correspondence. my wife is from the phillippines and we have both been living here together since Dec 2010. Her name is Norma Lesgaspi Hopkins and according to the veterans hospital she need of a social security card and I need a replacement card for myself my name is charles ray hopkins my original card was issued to me in 1971 as I lived in salem,va thenI'm willing to send you any paperwork that you may need for the both of card was stolen by my nephew and his wife in feb 2018 along with several oter card was stored inside my computer case which they stole and pawned. d

Norma Torres

3 years ago

Very fast appointment be early 30 minutes to you appointment

Barbara Knepper Duncan

3 years ago

I worked from home since about Sept 2007, doing simple bookkeeping as self-employed. Some of the clients that I did from 1999 til August 2006 contacted me after I left the office that I worked from 1999 til 2006. They were pleased with my bookkeeping, and asked me to start doing their bookkeeping for them. I was thrilled to have some income, although I realized it would cause me to be "self employed". Still, I was tickled to be able to work from home, and have a source of income. The largest source of income was from a restaurant in Pulaski, VA, the county I still live in. It paid approximately $8400.00 per year. I also gained a few other accounts, so I have been able to live comfortably since. My husband and I live in a small home in Fairlawn, located in Pulaski County, where I grew up, so my Daddy agreed to sell us my home for a good price if we would pay a little interest. He remarried after my Mom passed way in an unexpected way. We have been able to pay off our home, as well as my husband's grandparents home in Christiansburg. All in all, we are very fortunate, considering the state of this country and world. His great niece, who lives in the relatives house, is giving as much as she can, but no rent, at this time. We are still so blessed to be in our situation, as sad as it is. The fellow that met with me was so kind, and helpful, I give him a great thank you!!...

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