Wilkes-Barre Social Security Office 18702

Last Updated: June 20, 2022

This page covers all relevant information about the Wilkes-Barre Social Security Office at 7 N Wilkes Barre Blvd, Wilkes-Barre, Pennsylvania 18702. In addition to the office phone number, we also provide driving directions, hours of operation, and answers to frequently asked questions.

For specific information about your Social Security benefits or to schedule an appointment, call the Wilkes-Barre Social Security Office using the phone number listed below. The SSA representatives at the Wilkes-Barre office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare.

As of April 7, 2022, SSA has reopened all local offices for in-person services. The agency recommends people who need help try online first, then phone, before making an in-person visit.

Office & Contact Information

5 Reviews

Address:

7 N Wilkes Barre Blvd, Stegmaier Bldg Ste 102
Wilkes-Barre, PA 18702
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Phone Number:

(866) 686-9505
| |

Fax Number:

(833) 950-3193
Office Hours:
Monday: 9:00 am - 4:00 pm
Tuesday: 9:00 am - 4:00 pm
Wednesday: 9:00 am - 4:00 pm
Thursday: 9:00 am - 4:00 pm
Friday: 9:00 am - 4:00 pm
Saturday: Closed Today
Sunday: Closed Today

Directions to the Wilkes-Barre SSA Office

Corner Of Market Street And North Wilkes-barre Blvd---stegmaier Building

Wilkes-Barre Social Security Office Services

Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Wilkes-Barre, Pennsylvania, but you can contact the office if you need more specific guidance.

  • Get a new or replacement Social Security card
  • Make changes to your Social Security card
  • Review your latest Social Security statement
  • Review your earnings history
  • Apply for retirement benefits
  • Estimate your retirement benefits
  • Receive a copy of your proof of benefits
  • Apply for SSDI or SSI benefits
  • Apply for Social Security survivor or spousal benefits
  • Apply for Medicare
  • Get a replacement Medicare card
  • Get direct deposit for your Social Security benefits

Online Services

Many Social Security services can now be done online. Not only can utilizing online services save you a trip to the Wilkes-Barre office location, it will also usually result in faster processing times. Below you can find a list of some common Social Security services that are now offered online.

  • View your latest Social Security Statement
  • Review your earnings history
  • Estimate your retirement benefits
  • Check the status of your application
  • Apply for retirement benefits
  • Apply for Social Security Disability benefits (SSDI)
  • Apply for Supplemental Security Income benefits(SSI)
  • Apply for Medicare benefits
  • Request an appeal for a decision
  • Change your address
  • Set up or change your direct deposit account
  • Print proof of benefits
  • Print your 1099
  • Request a replacement Social Security Card
  • Request a replacement Medicare Card

For other online services offered by Social Security, you can visit this page to get started.

Top Tips For Visiting The Wilkes-Barre Office

1. Make An Appointment

To avoid waiting in line, the SSA strongly encourages people who can, to use the online services, call the office, and schedule appointments in advance rather than walking in without an appointment. Phone appointments can save you a trip to a busy office.

Be aware, the Wilkes-Barre office tends to be busiest first thing in the morning, early in the week, and during the early part of the month. Consider planning to visit at other times.

2. Bring Necessary Documentation

When you call the SSA, be sure you to ask the representative what forms you will need to bring to your appointment. This will prevent you from having to come back again if you forget your documentation. Here are some documents you may need to bring: US birth certificate, US passport, Social Security Card, etc.

You can use this checklist to help you gather the information you need to apply. They request different documents depending on your circumstances. Remember that the SSA must see original document(s), or copies certified by the agency that issued them.

3. Write Down a List of Questions

This will make sure that you get all of your questions answered during your appointment and will save you time.

4. Be Prompt or Early

Whether you make an appointment or not, it’s always a good idea to show up 15 minutes early. You never know what kind of delays might come up on your way to the Wilkes-Barre office.

5. Be Polite and Patient

Keep in mind that the Claims Representative you speak to talks with a lot of people each day, and some of them are frustrated and difficult. Your patience and kindness will go a long way to helping you get the service you deserve and getting all your questions answered.

Frequently Asked Questions

  • Can I schedule an appointment with the Wilkes-Barre Social Security office?

  • How do I speak to a live person at Social Security?

  • How do I apply for Social Security benefits?

  • How can I replace a lost or stolen Social Security card in Wilkes-Barre?

  • How do I protect myself from Social Security scams?

  • How long does it take to get a new Social Security card in Wilkes-Barre?

  • Can I apply for Medicare benefits at this Wilkes-Barre office?

  • How do I change my name on my Social Security card in Wilkes-Barre?

  • Are Social Security cards free?

  • How do I find out about my Social Security benefits?

  • How do I know if Social Security is calling me?

  • How does the coronavirus (COVID-19) impact Social Security?

  • What documents do I need to apply for Social Security?

  • What is the best way to contact Social Security?

  • How do I create a my Social Security account?

  • Can I apply for SSI at the Wilkes-Barre office?

  • What is the full retirement age for Social Security?

5 Reviews of the Wilkes-Barre Social Security Office 18702 Office

Overall rating

Michael Mbheki Sithole

3 years ago

I am Michael Sithole, a retiree living in Pretoria South Africa. I have just received a letter asking me to complete SSA forms. It is marked as a second attempt to contact me. I never received the first letter. I will complete and mail the form as requested. My personal details have not changed during the past 3years.

Dan

3 years ago

SSA apparently doesn't read or reply to emails with regard to completed and returned 7162 forms to their office. I have returned both their original and "Second Notice" forms, both registered with tracking numbers. I've E-mailed them several times to inform them also. Tracking shows them arriving and being signed for. So the "lost in the mail" can be ruled out. I'm hoping the threat included in the forms, "return within 45 days or your benefits may be discontinued" does not happen due to an in-house mail handling issue.

Dan

3 years ago

SSA apparently doesn't read or reply to emails with regard to completed and returned 7162 forms to their office. I have returned both their original and "Second Notice" forms, both registered with tracking numbers. I've E-mailed them several times to inform them also (with never a reply to any). Tracking shows them arriving and being signed for. So the "lost in the mail" can be ruled out. I'm hoping the threat included in the forms, "return within 45 days or your benefits may be discontinued" does not happen due to an in-house mail handling issue.

Edward Leasure

4 years ago

I have a debilitating health problem. I am currently living in the Philippines. It seems there are very many problems and a great amount of incompetence when dealing with the SSA in the Philippines. One problem is he SSA in PA sent a second request for 7162 yearly report. The SSA claims they never received my first 7162 form that I already sent in a long time ago. I already sent in the second request as well. I received my second request now (December 2018) in the Philippines, but the 7162 form I received was dated beginning of October 2018. It took 2 months to get to me through the mail, so I guess that means it will take 2 months to get back to the SSA in Pennsylvania in the mail. A round trip total of 4 months. The mail in the philippines is noted for its slowness and for being corrupted. Will this slowness cause a problem for me in any way or get my benefits cut off? I received the first 7162 form in end of august of 2018. The form was dated June 2018 showing it took 2 months to get to me. I sent it in to SSA in PA, but they claim they did not get it. Before I ever received any requests from the SSA for the 7162, I downloaded the form, filled it out, and sent it to my caseworker in the Philippines. The caseworker claims she sent it to them with other forms I needed to fill out at that time. I am guessing the SSA is saying they never received that form either since they keep sending me forms. In either case, the SSA in the U.S. embassy of the Philippines is still part of the U.S. government even if the caseworkers are filipinos, therefore they received my 7162 since my caseworker confirmed receiving it. That shows I did my part. So what is really going on? I had all of the 7162 forms scanned and copied as backup for which I sent to my caseworker in the philippines via mail and via e-mail. I told her the problem and I asked her to inform SSA in PA. She claims she had done so and also electronically. It is very hard to find out anything one way or the other from the SSA because they make it very hard to do so. In the Philippines my caseworker will take many days or weeks to get back to me, then her reply has nothing to do with the topic I asked about. Other times she does not give complete info and I have to break it down over several emails or phonecalls over weeks to get a simple complete answer. I am always getting auto messages from her saying she will be out of office for that long length of time. All it does is add stress and worry to my already existing health problems and to my family as well. Can something be done to make life easier on a disabled person? Thank you for understanding.

Kayla Jenkins

3 years ago

i just wanted to say thank you to the goverment for haveing these checks for people in need if it wasnt for you guys me and my family would be liveing on the streets like all other families would due to if not haveing u thered be no food no clothes no roof over families heads people would be dieing from haveing nothin cuz some people cant get jobs and or haveing trouble finding one so thank you to all that work there and the goverment for careing bout our needs and helping us through the rough times in life keep doing good for people the more good you do the more love and respect you will have in your lives thank you hope to hear from yous again

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This website is private entity and is not affiliated with the Social Security Administration (SSA). The SSA provides FREE forms, publications and assistance.
This website is private entity and is not affiliated with the Social Security Administration (SSA). The SSA provides FREE forms, publications and assistance.