Scranton Social Security Office 18503

The Social Security Administration does not currently have online appointment scheduler.

The SSA website, SSA.gov,  is the best way for most people to get help.

If you cannot use the website, or need more help, you can contact your local office phone number or national 800 number (1-800-772-1213) for help scheduling an appointment.

When visiting a local field office, appointment is not required. However, if you contact the office and schedule, it may reduce the time you spend waiting for help.

If you cannot handle your business through the automated services on the SSA website, you can speak to a Social Security representative by calling toll-free at 1-800-772-1213 (TTY 1-800-325-0778) between 8:00 am – 7:00 pm., Monday through Friday.

The easiest and quickest way to apply for retirement, spouse’s, ex-spouse’s, or Medicare benefits is to apply online. If you do not wish to use the online application, or the application for the benefit you want is not available online, you can call (866) 635-0767 or visit your local Scranton SSA office. Learn More About Applying for Benefits.

If your Social Security card is lost or stolen you can replace it through the Social Security Administration (SSA) website, by visiting your local Scranton SSA office or through the mail.

Scammers use phone calls, emails, text messages, and letters to impersonate Social Security personnel and trick people into giving up personal information.

Common tactics include asking for your Social Security number and threatening to cut off Social Security benefits if personal information isn’t provided.

Always remember, the Social Security Administration offers free forms and services.

If you suspect that you’ve been a victim of a Social Security scam or wish to report any attempts, you can call the Office of the Inspector General hotline (1-800-269-0271) from 10 a.m. to 4 p.m. ET, Monday through Friday, excluding Federal holidays.

You can also submit a fraud report through the OIG website.

According to the SSA, it typically takes 10 to 14 business days to receive your new card once your application has been processed. Learn How to Apply for a Social Security Card.

If you decide to enroll in Medicare during your Initial Enrollment Period, you can sign up for Parts A and/or B by: Visiting your local Social Security office. Calling Social Security at 800-772-1213. Before you decide how you want to go about applying for Medicare, you need to understand the different parts of the program and which ones you need. Learn More About Applying for Medicare.

If you legally change your name because of marriage, divorce, court order or any other reason, you must tell Social Security so you can get a corrected card. Learn How to Change Social Security Card Name.

You can get an original Social Security card or a replacement card if yours is lost or stolen. There is no charge for a Social Security card. This service is completely free from the SSA. Learn How to Replace a Lost or Stolen Card.

Those who already receive benefits can view their payment history, current status, and manage their benefits. To open a personal my Social Security account, go to www.ssa.gov/myaccount/ and select “Create an Account” to get started.

If you receive a suspicious call from someone claiming to be Social Security – beware. You can call Social Security’s customer service line at 800-772-1213 to confirm whether a communication purporting to be from SSA is real. If you get an impostor call or email, report it to SSA using their detailed online form.

The SSA has reopened all local offices for in-person services. The government agency recommends people who need help try online first, then phone, before making an in-person visit.

If you must visit an office, please be aware:

• Masks are required for all office visitors and employees. The SSA will provide a mask if you do
  not have one.
• Visitor capacity is limited. This means you may need to wait outside, so plan for the weather.
• The SSA asks that you come alone unless you require help with your visit. If you require help, the SSA staff
  can only permit one adult to join you. Children are allowed.

Documents the Social Security Administration may ask for include:

• Your Social Security card or a record of your number.
• Your original birth certificate, a copy certified by the issuing agency, or other proof of your age. The SSA must see the original document(s), or copies certified by the agency that issued them. The SSA cannot accept photocopies or notarized copies.
• If you were not born in the U.S., proof of U.S. citizenship or lawful alien status. The SSA must see the original document(s), or copies certified by the agency that issued them. The SSA cannot accept documents if they have expired. The SSA cannot accept photocopies or notarized copies.
• A copy of your U.S. military service paper(s) if you served before 1968. A photocopy is acceptable.
• A copy of your W-2 form(s) and/or self-employment tax return for last year. A photocopy is acceptable.

If you need to speak to someone at Social Security, the best way is to call the toll-free number at 1-800-772-1213 (TTY 1-800-325-0778) for assistance. Alternatively, you can visit the Scranton Social Security office.

You can create a my Social Security account to access your Social Security Statement, check your earnings, and get your benefit estimates

To create a my Social Security account, you must be at least 18 years old and have:

• A valid email address.
• A Social Security number.
• A U.S. mailing address.

Once you have a valid email address, you are ready to set up your personal my Social Security account. Visit www.ssa.gov/myaccount, select the “Create an Account” button.

If you receive benefits, you can:

• Get your benefit verification letter.
• Change your address and phone number.
• Start or change your direct deposit.
• Request a replacement Medicare card.
• Get a replacement SSA-1099 or SSA-1042S for tax season.
• Opt out of notices available online.

If you are applying for SSI, you can complete a large part of your application by visiting the official SSA website at www.ssa.gov. You also can call the SSA toll-free at 866-706-6759 to ask for an appointment with a Social Security representative. Learn More About Applying for Disability.

Full retirement age (FRA) is the age when a person may be entitled to 100% of their Social Security benefits. It depends on the year of birth. If you were born between 1943 and 1954, full retirement age is 66. If you were born in 1955, FRA is 66 and 2 months. For those born between 1956 and 1959, it increases by two months each year, and for those born in 1960 or later, it is 67.