Social Security Office in Scranton, Pennsylvania 18503

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Frequently Asked Questions at Scranton, 18503 Office

  • Can I schedule an appointment with Social Security online?

    Social Security does not have an online appointment scheduler. You do not need an appointment to file for benefits or appeal a disability decision. If you do not want to apply for benefits online, or you need to speak to us for any other reason, you can schedule, reschedule or cancel an appointment by calling (866) 635-0767 (TTY 1-800-325-0778) or visiting your local Scranton SSA office.

  • How do I change my name on my Social Security card?

    If you legally change your name because of marriage, divorce, court order or any other reason, you must tell Social Security so you can get a corrected card. Learn How to Change Social Security Card Name.

  • Where do I get a copy of my Social Security card?

    If your Social Security card is lost or stolen you can replace it through the Social Security Administration (SSA) website, by visiting your local Scranton SSA office or through the mail.

  • How do I apply for Social Security benefits?

    The easiest and quickest way to apply for retirement, spouse's, ex-spouse's, or Medicare benefits is to apply online. If you do not wish to use the online application, or the application for the benefit you want is not available online, you can call (866) 635-0767 (TTY 1-800-325-0778) or visiting your local visiting your local Scranton SSA office.

  • How do I find out my Social Security benefits?

    Those who already receive benefits can view their payment history, current status, and manage their benefits. To open a personal my Social Security account, go to and select "Create an Account" to get started.

About the Scranton, 18503 Office

The Scranton Social Security office is located at 409 Lackawanna Avenue Oppenheim Bldg 1st Flr. The Scranton office shares information, help and services directed by the Social Security Administration. The following page contains information for this location like the office phone number, hours of operation and driving directions. If you have questions or comments about your retirement Social Security benefits, or you need to schedule an appointment, contact the Scranton Social Security office.

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Directions to the Scranton, 18503 Office

Office Located In Oppenheim Building First Floor, Across From The Marketplace At Steamtown Shopping Mall, In Downtown Scranton. Onsite Parking Is Not Available At This Location. Passengers Can Be Dropped Off At The Main Entrance Of The Building.

Reviews for the Scranton, 18503 Office

3 Reviews on “Social Security Office in Scranton, Pennsylvania 18503”

  • George J. Lazar
    2 years ago

    Glad I live in Scranton. Their office is so much more effecient than calling the Federal office, not to mention they answered my call in 15 minutes. Talked to a rep named Mike – very nice, helpful & effecient. Will keep the Scranton phone number saved. Really GREAT PEOPLE !

    1. Lorraine Conklin 1 year ago

      I have been trying to call you for the last 2 weeks, and the only message I get is due to call volume we are unable to answer your phone. How do I get through if no one answers?

  • Kathleen
    2 years ago

    I was on the phone with Social Security yesterday for 45 minutes, and basically got no answer. I called the local Scranton office, and a very nice woman (did not get her name) told me that I could come down with my documents and they could print what I need right away. She also told me where I could park. Very helpful!!! Now I know to call the local office.

  • J haag
    2 months ago

    Horrible office. People hang up on you, lie to you, don’t return phone calls and are outright unprofessional. I’m sure they have good, honest and dedicated employees, however I’ve met only one (1). Ms. Greene was a very nice lady. However Kevin blew me off, Mrs Sanitori and Mrs Carr are horrible employees. Mrs. Shorts (spelling) was more concerned about who transfered me to her than my problem. As a Veteran, retired LE and a tax paying citizen that has worked my entire life, it it truly a slap in the face.

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Based on 3 Reviews

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Social Security Office in Scranton, Pennsylvania 18503
Based on 3 Reviews

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Scranton Social Security Offices in Pennsylvania

A listing of all the Social Security offices in and around Scranton is shown on this page. Select an office to find essential information like the office’s hours of operation, directions, or phone number which can assist you in planning an appointment or contacting an office.

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